Telecom Audit and Cost Management

Telecommunications is a large portion of any enterprise expense budget.  It is a well known fact that there is a huge amount of wasted money due to suboptimal telecom cost management, which could easily be prevented through various techniques including telecom bill auditing, inventory management, and usage/rate optimization.

Telecom Audit

At the core of telecom auditing is software used to store contract data, interface with telecom invoicing systems, perform the auditing function, and report the results.

Why Have a Telecom Audit?

• Telecom services bills can be very complex and it is very easy to miss a billing error
• The process itself will help the enterprise better understand their own telecom service needs
• Many outsourced telecom audit companies make the process a “no-brainer”, with nothing to lose on the part of the enterprise

The Telecom Audit Process

Prior to utilizing telecom audit software, all contract information must be put into the system.  In addition, leading systems will be able to track equipment owned, leased and used, along with rate plans.

Telecom audit software should be able to handle both EDI inputs as well as manual invoicing from telecom companies to enable efficient processing of invoices.  Once input into the system, the core function of the software is to audit the telecom bills against contracted rates and tariffs.  Exceptions are automatically highlighted in reports, facilitating manual and/or automatic remedy with the billing agency.  

Leading telecom audit systems will be able generate a variety of reports including exception reports, inventory reports, status reports, and be able to interface with enterprise ERP systems.