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Government Workforce Automation in a Municipal Wireless
World helps mobile application vendors, VARs, systems integrators and service
providers understand the sizeable market opportunity that awaits them as local
governments adopt these networks. This market profile delivers a valuable
roadmap to sales success in an exploding government business
sector.
Municipal wireless expert and 20-year high tech marketing veteran
Craig Settles provides insights to the changes that are unfolding as hundreds of
cities, counties and even states plan and deploy border-to-border high-speed
broadband networks. He highlights how this technology enables government to
improve operations and streamline costs as workers become more productive.
Mr. Settles lays out the market need for suppliers of applications and
services, explaining why municipal wireless networks will be the catalyst that
drives increased demand by both local governments and businesses for the latest
mobile workforce technologies. You get a detailed picture of types of
applications needed by different departments, and an assessment of these
applications’ ROI potential for governments.
Corpus Christi expects to
save $85,000 on building inspection overhead, $1.6 million through automated
meter reading and $500,000 in eliminated cell phone charges. Concord, CA
anticipates $180.000 in savings through mobile device consolidation. Two other
towns report payback for their networks in four and five years respectively by
transforming government operations.
This profile concludes with a list
of recommendations for unlocking the doors to municipalities offered by
government CIOs, municipal network vendors and Mr. Settles. Local government
isn’t an easy sales nut to crack, but you will see that with the right moves you
can nevertheless overcome the challenges and get your piece of a very large
pie.
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Key Findings
- Philadelphia’s wireless initiative uncovered the tip of the
iceberg of muni networks to unleash millions of dollars in savings for mobile
government workers.
- Government spending for mobile technology is outpacing
small and medium-size enterprise (SME) spending, and this validates local
governments’ potential value to suppliers.
- Local governments’ intention to spend over $3 billion in
the U.S. alone over the next four years for muni networks sets the stage for a
marked increase in spending for mobile government workforce applications.
- A strong case is made that government mobile workforce
applications will be a major contributor to the ROI of these networks, and thus
a great marketing opportunity for vendors and systems integrators.
- Public safety, building inspection, public works and asset
management are top applications governments expect to run over these muni
networks, but other applications also offer benefits that will make them
popular.
- Eliminating paperwork processing and improving
interdepartmental operations are two needs that cut across most departments to
offer sales potential for suppliers.
- Local governments offer asset management application
vendors strong marketing opportunities.
- SMEs are interested in deploying mobile workforce and asset
management applications that run over municipal networks, and identify which
applications are of primary interest.
- Recommendations offered include tips for getting in on
sales opportunities at the ground floor, effective marketing tactics, surviving
the RFP process and creating effective partnerships to streamline marketing
efforts.
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Benefits of this Report
Learn how to sell municipal wireless including best government
applications and ROI for their investment Discover the real-world benefits of
implementing and operating a municipal broadband network based on WiFi or WiMax
Obtain analysis of current muni-wireless deployments and learn what is working
and not working for local governments Review mini-case studies from interviews
and analysis of government workforce automation and other applications For local
governments, learn what other cities have done to realize improved effectiveness
and productivity through wireless
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Table of Contents
- 1. Introduction
- 2. What is Municipal Wireless and Why Should you
Care?
- A $2 Million Tip.
- 3. Who is Spending What and Why?
- Municipal Wireless is an Exploding Market
- Applications of Interest
- 4. Understand the ROI of Municipal Wireless for Local
Governments
- Improving the Business of Delivering Government
Services.
- Governments Need to Cover their Assets.
- Addressing the Digital Divide and other Social
Issues.
- 5. Economic Development & ROI for Local Businesses
Linked
- Applications are the Equalizer
- Meeting the Need Raises all Boats.
- Market Education will Drive up Numbers.
- 6. Breakdown of Mobile Workforce Application Needs by
Functionality
- Eliminating the Paper Trials.
- Death, Taxes and Paper
- Improving Interdepartmental Operations.
- Improved Communication + Increased Access = Sales
Opportunities.
- The Ultimate Goal of Interoperability.
- 7. Breakdown of Mobile Workforce Apps by
Government
- Public Safety.
- Inspections.
- Code Enforcement (i.e. Health, Building, Safety)
- Traffic Control
- Meter Reading.
- Social Services.
- Parks & Recreation.
- Don’t Forget the Technology Supporting Cast
- Assessing what they Need.
- Leave no Stone Unturned.
- 8. Recommendations to Unlocking the Doors to Local
Government
- A. Get in Early.
- B. Maximize Word of Mouth Marketing.
- C. Get your Marketing Messages Right
- D. Make the RFP Process Work for You.
- E. Know the Acceptable Short Cuts.
- G. When in Doubt, Partnerships are the Ticket
- 9. Conclusions
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