| In the enterprise and SMB markets, IP-based and hosted IP telephony services
are gaining in importance and are replacing TDM based products, ultimately
leading to a complete take over. On the vendor side, traditional PBX vendors
are being forced to develop products that are based on IP technology.
|
The
introduction of 3G handsets and smartphones in the market and deployment of 3G
and 4G network technologies have raised the prospects for all stakeholders of
the telecoms industry, providing equal opportunities for growth for callable
companies, traditional fixed-line operators, mobile operators, over-the-top
market vendors and third-party application developers. The
IP-convergence/substitution has made multi-service offerings in a unified
communication environment possible; telecoms operators can now diversify their
business from one area to a number of areas, where the mobile phone has emerged
as a central device to connect end-users.
In
the enterprise and SMB markets, IP-based and hosted IP telephony services are
gaining in importance and are replacing TDM based products, ultimately leading
to a complete take over. On the vendor side, traditional PBX vendors are being
forced to develop products that are based on IP technology. Enterprise solutions
are to provide the first commercially relevant mobile VoIP business. IP-based
corporate PBX systems are already common, and mobile-only systems hold
significantly less market share.
Although
there is some resistance so far by the mobile network operators to adoption of
the VoIP on their networks, but deployment of the 4G technologies -WiMAX and LTE
- in the near future is set to change the game for them as well. VoIP is
expected to offer mobile operators significant business by allowing them to
harness three powerful characteristics:
• they can cut infrastructure costs
and service charges to better compete with fixed operators, • they can expand
their coverage by supporting access from WLAN access points, and • they an
offer richer communications services to their users.
The main players
With
a nationwide spread of Internet, all players in the telecoms sector - long
distance and local telephone companies, cellular operators, cable providers -
are embracing IP-based services. The idea is to offer converged data, landline
voice, mobile and video on a single platform from a single provider. Broadband
and mobile internet is playing a key role in delivering of this 'triple-play'
and now quad-play idea. The market will be dominated by these types of
players:
• IT companies • Cable companies • Wireline carriers •
Wireless carriers • mVoIP entrants • Application developers • Content
providers • Consumers (commercial and individuals)
What does this innovative brand new report deliver?
•
Implementation of VoIP on mobile:
• There are more than one ways to access VoIP on mobile phone. Is mVoIP
to be a voice service, running over the DSL/ broadband IP network, on a
mobile phone?
Or, Are over-the-top services - that users download onto their phones to
connect to services providers which are not their primary mobile service
provider - to be called mVoIP?
What
will drive the mVoIP market?
The mVoIP has grown in importance. However, what
will drive its future growth? This report analyses the factors that are going to
influence the market and inspire its growth in the future. Can you afford to be
miss out on the new emerging revenue opportunities?
The
regional perspectives - The report gives an overview of the US, Canada, Europe
and Asian ICT markets inspired by the robust growth in the mobile industry, with
a special focus on China and India - the two countries that are driving growth
in telecoms services globally.
Table of Contents
Executive
summary
E1.
VoIP goes on mobile trend
Table E1. Demography of Internet based communication services
E2.
mVoIP - a compromise between economy and mobility?
E3.
mVoIP - a global market
E4.
What will drive mobile VoIP future adoption?
E5.
Focus and scope of this report
1.
An overview of mVoIP market
1.1.
mVoIP: an introduction
Table 1.1. Main global providers of commercial VoIP services
Table 1.2. Providers of VoiP services
1.2.
What is mVoIP: how does it work?
1.2.1. mVoIP vs VoIP
1.3.
MoIP (mobile communications over IP)
1.3.1. What is MoIP?
1.3.2. Voice over Instant Messenger
1.3.3. How does MoIP work?
1.3.4. Is MoIP different from mVoIP?
1.4.
mVoIP implementation
1.4.1. Mobile phone as standard SIP client
1.4.2. Use of softswitch gateways
1.4.3. mVoIP implementation: a compromise between economy and
mobility?
1.5.
mVoIP technologies and standards
1.5.1. UMA
Figure 1.1. UMA
architecture
1.5.1.1. How does GAN
work?
1.5.2. SIP
Figure 1.2. Understanding
SIP - SIP in relation to different protocols
1.6.
Wireless technologies
Figure 1.3. Global wireless standards
1.6.1. EDVO Rev A
1.6.2. HSDPA
1.6.3. Wi-Fi
1.6.3.1. Wi-Fi
standards
Table 1.3.
Wi-Fi extensions
1.6.3.2. Birth of voice
over Wi-Fi
1.6.3.3. Wi-Fi mobile
phones
1.6.3.3.1.
Global shipment of Wi-Fi mobile handsets
1.6.4. WiMAX 1.64.1. WiMAX users worldwide to double in 2010
1.6.5. Mobile-Fi
1.6.6. LTE
1.6.6.1. Voice over LTE
1.6.6.2. Voice over LTE
initiative - formation of VoLGA Forum
Table 1.4. LTE Initiative Volga Forum members
1.6.6.3. 3G Americas IPv6
transition consideration for LTE
1.6.7. Can Femtocell compliment mVoIP?
1.7.
mVoIP and mobile network technologies
1.7.1. W-CDMA
1.7.2. TD-CDMA
1.8.
mVoIP implementation: proprietary protocols
1.9.
RIM's new MVS
1.9.1. Is MVS another type of Wi-Fi-based mVoIP?
1.9.2. How does MVS work?
1.9.3. RIM's new MVS - a challenge to IP telephony?
1.10.
Accessibility of VoIP on mobile phone: applications and platforms
1.10.1. Skype mobile
1.10.2. 3 Skypephone
1.10.3. iSkoot
1.10.4. Truphone
1.10.5. Fring
1.10.6. Talkonaut
1.10.7. Nimbuzz
1.10.8. Jajah
1.10.9. Vopium
1.10.10. Gizmo5/Gizmo Project
1.11.
mVoIP interoperatibility
1.11.1. Supporting technologies
1.11.2. IP interworking
Figure.1.5. IP
interworking landscape
1.11.2.1. IP Interworking
and FMC solutions
1.11.2.2. GSMA IPI
initiative
1.11.2.2.1.
IPI initiative: GSMA's IPX proposal
Figure 1.6. The GSMA IP Packet Exchange landscape
1.11.2.2.2.
IPI initiative goals
1.11.2.2.3.
IPX trials and testing
1.11.2.2.4.
IPX commercial launch
1.12.
mVoIP user-end applications - the second-stage convergence
1.12.1. Unified messaging
1.12.2. Instant messaging
1.12.3. Presence services
1.12.4. Voice recognition
1.12.5. Personal virtual assistant
1.12.6. Persistence
1.12.7. Online conferencing
1.12.8. File sharing
1.12.9. Online gaming
2.
mVoIP market
2.1.
mVoIP grows in importance
2.2.
mVoIP market
2.2.1. mVoIP market by users
2.3.
mVoIP market
2.3.1. Global ICT marketplace
2.3.2. Worldwide communication services market
2.3.2.1. Size of profit
pools from communications services
2.3.3. IP-based communication services
2.3.3.1. Internet
user-base
Figure 2.1. Key ICT
indicators: Internet by size class, 2007, % of businesses with 10 or more
employees
2.3.3.2. Broadband market
Figure 2.2. Global
broadband (per 100 inhabitants) 2007-2008
Figure 2.3. Global
internet and regional share (%)
2.3.3.2.1. US
broadband stimulus
2.3.3.2.2
Wireless broadband market
2.3.4. Market for personal IP-based communication services
2.3.4.1. IP telephony
2.3.4.2. IP telephony:
Skype takes the lead
2.3.4.3. IP telephony
equipment market
2.3.4.4. Online
conferencing market: US in focus
2.3.5. Telecoms services
Figure 2.4. ITU status index of
fixed-line incumbents worldwide 1991-2008
2.3.6. Mobile phone services market
2.3.6.1. Mobile phone
shipments
Figure 2.5. Global
handset sale forecast (2009-2014) and smartphone share %
2.3.6.1.1.
Smartphones market share
2.3.6.2. ITU predicts
mobile growth despite economic downturn
2.3.6.3. Worldwide mobile
phone connections
2.3.6.4. Mobile
connections to reach 6bn by 2013?
2.3.7. Mobile broadband
Figure 2.6. Cisco global mobile data
growth forecast 2008-2013
2.3.7.1. 3G uptake
Figure
2.7. Mobile internet user forecast 2009-2014
2.3.7.2. Proportion of
Mobile broadband to national GDP of China and India
Figure 2.8. Cisco mobile
data traffic growth forecast by region 2008-2013
2.3.7.3. Mobile broadband
development
2.3.7.3.1.
GSMA's mobile broadband initiative
2.3.7.3.2.
Mobile data drives investment in mobile broadband
2.3.7.3.3.
Mobile data traffic: Cisco forecast index 2008-2013
2.3.7.3.4.
Mobile broadband capex to rise in EU
2.3.8. Mobile Internet services market
2.3.8.1. mVoIP to lead
mobile Internet consumption
Figure 2.9. Mobile
Internet users (mn) 2008-2009
2.3.8.2. Arrival of 4G to
boost all-IP mobile data solutions
3.
mVoIP market driving factors
3.1.
Demand to lead mVoIP growth
3.2.
Market trends
3.2.1. Mobile market to sustain growth despite economic slump
3.2.2. Falling voice revenues
3.2.3. IMS - an emerging marketplace
Figure 3.1. IMS session
architecture
3.2.3.1. US players
moving to IMS to leverage 'U-verse'
3.2.3.2. Is commercial
support for IMS still an issue?
3.3.
Trends in IP outsourcing
3.3.1. Future of SIP and IP PBX
3.3.2. Future of the hosted IP telephony
3.3.2.1.
Microsoft-Vodafone hosted IP services in Europe
3.4.
Future of Wi-Fi market
Table 3.1. Typical hotspot locations
3.4.1. Implications of VoIP + Wi-Fi/VoWLAN
3.5.
IP convergence/substitution market
3.5.1. Change in business models
3.5.2. IP convergence market opportunities
3.5.3. Mobilising enterprise
3.5.4. Routing calls on data networks
3.5.4.1. Advantage of
handover between VoWLAN and mobile network
3.5.5. Nokia driving converged voice services
3.5.6. Three-Screen concept
3.5.6.1. Is three-screen concept a new
marketplace?
3.6.
Value addition
3.6.1. Value addition through blend of services
3.6.2. Benefit of presence service
3.6.3. Driving consumer value through mVoIP
3.6.3.1. Saving on
call-costs
3.6.3.2. Enhanced indoor
coverage
3.6.3.3. Unified access
to multiple services
3.6.3.4. Combined
service-offering through single subscription
3.7.
mVoIP benefits to operators
3.7.1. mVoIP to lead the way for operator to IP convergence
3.7.2. The 'voice goes mobile' trend to accelerate
3.7.3. Into enterprise
3.7.4. Benefit of single-device subscription offering
3.7.5. Potential to harness mVoIP through MVNOs
3.7.6. Enable differentiated services
3.7.7. Lower infrastructure development cost
3.7.8. Lower operational and maintenance costs
3.7.9. Different pricing model
3.7.10. Development of associated technologies
3.7.11. Applications development
3.7.12. Potential to increase customer-uptake
3.8.
Trends in telecoms deregulation
Figure 3.2. No of regulatory agencies and % of regulators by
region
3.8.1 Opening up of telecoms market: first generation reforms
3.8.2. Coming of another generation of reforms?
3.8.3. Liberalisation of international gateway
3.9.
Shift in consumer behaviour
3.9.1. Spending flow: from wireline to wireless
3.9.2. Consumer demand for cheaper services to drive mVoIP
3.9.3. International calling and migrant communities' market segmentation
3.9.3.1. International
mVoIP calling - a MVNOs case study
3.9.3.2. International
data communication and pressure on operators for cross-border tariff reduction
3.9.3.2.1.
Cross-border data tariffs - a battle point between EU regulators and operators
3.10.
Trends in liberalisation
3.10.1. Building open networks
3.10.2. Open networks: investment by Google, others in US
3.10.3. Availability of white space
3.10.4. White space and 'mesh networks: a boost for Wi-Fi?
3.10.4.1. Innovation on
white spaces to lead to arrival of free Wi-Fi devices
3.10.4.2. Formation of
White Space Database Group
4.
Potential for mVoIP in Europe - an overview
4.1.
Demography of European ICT market
4.1.1. EU ICT 2020 innovation strategy
4.2.
Internet consumption
4.2.1. Enterprise segment
Figure 4.1. EU enterprise
Internet: broadband and mobile connections to access Internet
2007-2008
4.2.2. Internet by households
Figure 4.2. Top five
Western European countries lead OECD broadband index
4.2.3. Additional investment on Internet infrastructure
4.3.
Broadband
4.3.1. Western Europe leads broadband consumption above OCED average
4.3.2. Broadband for all by 2010
4.4.
Telecoms services
4.4.1. Single telecoms market
4.4.1.1. Spectrum
management
4.4.1.2. Pro-competitive
rules
4.4.1.3. Universal access
4.4.2. Slowdown in telecoms investment - a worrying trend?
4.5.
Fixed-line telephony
4.6.
Mobile market
4.6.1. Mobile
4.6.2. Mobile phone shipments
4.6.2.1. Western Europe
leads in mobile phone sales
4.6.2.2. 3G and
Smartphone
4.6.2.3. Mobile data
market
4.6.2.4. Cap on mobile
data costs
4.7.
IP telephony
4.7.1. VoIP growing in demand in Europe
4.7.2. Corporate mVoIP gains users in UK
4.7.2.1. BT customers
connect to iNUM
4.8.
mVoIP adoptability
4.8.1. 3G boosts potential for mVoIP's operators adoptability
4.8.2. Skype into Nokia handsets
Figure 4.3. Nokia
strategy to integrate Skype into N97 mobile handsets
4.8.2.1. Nokia's Skype
strategy draws cautious approach from MNOs
4.8.3. Orange leads VoIP market
4.8.4. 3's skypephone strategy
4.8.5. Skype's international mobile initiative
5.
An overview of US, Latin America and Canadian markets
Competitive
landscape of US communication services market
5.1.
Innovation drives demand
5.1.1 Telecoms services
5.1.2. Telecoms services: consumers spending behaviour
5.2.
Demography of US VoIP market
5.2.1. Hosted IP Centrex market
5.2.2. Cable operators dominate VoIP landscape
5.3.
IP convergence
5.3.1. IP convergence and IMS growth
5.3.2. IP convergence and consumer preference
5.3.3. Online US conferencing revenue in 2008
5.3.4. Operators push for IP-convergence
5.3.5. AT&T's three-screen concept
5.3.5.1. What is
three-screen?
5.3.5.2. Is three-screen
a new marketplace?
5.3.5.3. AT&T's
network expansion plans
5.3.6. IP convergence and Verizon's multi-network solution
5.4.
Market trends
5.4.1. Competitive mobile phone market
5.4.2. Smartphones lead otherwise sluggish market
5.4.3. 3G uptake
5.4.4. Wireless data revenues growth
Figure 5.1. Americas
mobile data share in comparison with other regions(%)
5.4.5. Mobile phone subscribers
5.4.5.1. Small operators
gaining ground
5.4.6.
Mobile broadband market
5.4.6.1. Rural mobile
broadband initiative
5.5.
Key mVoIP service providers
5.5.1. Gizmo Project
5.5.2. Google Talk and now Google voice
5.5.3. iChat
5.5.4. Jajah
Figure 5.2. Jajah native
VoIP application for iPhone
5.5.4.1. Jajah's
'white-label' solution for mVoIP start-ups
5.5.5. ooVoo
5.5.6. SightSpeed
5.5.7. Vbuzzer
5.5.8. VoipBuster
5.5.9. Vopium launches in US
5.5.10. Skype - a market within market
5.6.
Business VoIP adoption gains grounds
5.7.
Latin America
5.7.1. Latin American market
5.7.2. Fixed-line density
5.7.3. Broadband
5.7.4. Mobile phone
5.7.5. Mobile phone shipments
5.7.6. GSM subscriber’s base
5.7.7. Market for IP-based voice services
5.8. Canada
5.8.1. Landscape of Canadian communications services
5.8.2. ICT market
5.8.3. Telecoms market
5.8.4. GDP in Canadian wireless industry
5.8.5. Fixed line telephony on decline
5.8.6. Mobile phone market
5.8.7. Mobile broadband ranking
5.8.8. Demand for VoIP services
6.
Asian market
6.1.
ICT market
6.1.1. Internet rate
Figure 6.1. Internet rate
in Asia in comparison to other regions (%)
6.1.2. Broadband market
Figure 6.2. China and
Indian top Asian markets
6.1.2.1. Wireless
broadband stimulates Australian economy
6.2.
Telecoms services market
6.2.1. Fixed-line telecoms services
6.2.2. Mobile phone market
6.2.3. Asia will sustain mobile market growth despite economic
slowdown
6.2.4. South Korea catching in on 100% mobile rate
6.2.5. Japan mobile phone market faces flat future
6.2.6. China mobile expansion scale escalates
6.2.7. India strengthens mobile market position globally
6.3.
Mobile phone shipments in Asia
6.3.1. Mobile broadband market
6.3.2. Telenor predicts tremendous growth in mobile broadband in
Asia
6.3.3. Mobile broadband contributes billions to China's GDP
6.3.4. China Mobile aims for 100mn 3G users by 2011
6.3.5. 3G auction in Thailand and MNOs investment plans
6.4.
mobile VoIP
6.4.1. Potential for growth in mVoIP
6.4.2. WiMAX key to Asia's mobile VoIP market
6.4.3. Internet phone use picks up growth in South Korea
6.5.
China and India - markets within the market
6.5.1. Telecoms services
6.5.2. China and India drive telecoms spending
6.5.3. Demography of Indian telecoms services
6.5.3.1. India telecoms
market stays robust
6.5.3.2. Potential for
telecoms growth
6.5.3.3. India's WiMAX
users by 2012
6.5.3.4. 3G deployment to
change India telecoms market landscape
6.5.3.4.1. 3G
spectrum auction delays costing India billions
6.5.3.4.2. 3G
auction and the Capex rush
6.5.3.5.
Global operators' commitment grows for India
6.5.3.6. India's
pan-India ambitions - entrants of new operators
6.5.4. China
6.5.4.1. China's mobile
expansion scale
6.5.4.2. 3G development
to promote expansion
6.5.4.2.1. 3G
spectrum allocation
6.5.4.3. China's burgeoning mobile Internet to open opportunities for
mVoIP
6.5.4.3.1. China Unicom
experiments free mobile Internet
6.5.4.3.2. Beijing
Telecom EV-DO network in commercial launch
6.5.4.3.3. China Voice
Holding teleconferencing application for 3G users
7.
Security and regulations
7.1.
Security mechanism for IP telephony
7.1.1. Security concerns and network gateways
7.1.2. Security vital for VoIP services to win customers over traditional
networks
7.2.
Types of security threats and vulnerabilities
Figure 7.1. Security layout of IP-based networks and
vulnerabilities
7.2.1. Denial of service
7.2.2 Spam over Internet Telephony
7.2.3. Fraud
7.2.4. Tapping/intruding
7.2.5. Official tapping
7.2.6. Confidentiality
7.3.
Quality of services and security concerns
7.3.1. Speed and quality
7.3.2. Quality of service and latency
7.3.3. Jitters can be detrimental to QoS
7.3.4. Packet loss
7.3.5. Quality of service implications for security
7.3.6. Encryption and QoS issues
7.3.7. Authentication and integrity
7.3.8. Simplified call enabling procedures
7.4.
Regulations
7.4.1. Regulating IP-based telephony segment
7.4.2. Attitudes in developing countries to restrict VoIP
Table 7.1. Countries and
status of laws regulating VoIP
7.4.3. US
7.4.3.1. FCC
7.4.3.2. Foreign
Intelligence Surveillance Act
7.4.3.3. E-911
7.4.4. Canada
7.4.5. Latin America
7.4.6. EU
7.4.7. Asia
7.4.7.1. India
7.4.7.2. UAE
7.4.7.3. Korea
7.4.7.4. Japan
7.4.7.5. China
8.
Market reshaping developments
8.1.
Latest developments
8.2.
BT
8.2.1. BT's global mobile VoIP service
8.2.2. BT to launch cellular-only FMC
8.3.
Google
8.3.1 Google Voice - Google to simplify the way phone calls are
handled
Figure 8.1. Googel Voice
testing
8.3.2. Is Google Voice a threat to Skype, telecoms companies?
8.4.
Skype
8.4.1. Skype for sale?
8.4.2. Will eBay unload Skype - its fastest-growing asset?
8.4.3. eBay's new financial targets for Skype
8.4.4. Skype to pre-load into Nokia mobile devices
8.4.5. Skype on Google's Android
8.4.6. Skype for iPhone
Figure 8.2. Skype's mVoIP
client downable on iPhone
8.4.7. T-Mobile's Skypeless VoIP strategy
8.5.
RIM
8.5.1. RIM's new MVS
8.5.2. Is RIM's new MVS a challenge to IP telephony?
8.6.
US 'White Space' and expected arrival of free Wi-Fi devices
8.6.1. Promised innovation on White Space - formation of database
group
8.7.
New US carrier promises unlimited 3G data, VOIP
8.8.
Broadcom unveils new platform for VoIP phones
8.9.
India delays VoIP liberalisation
8.10.
Time to invest in mobile messaging?
8.11.
JAJAH expands VoIP services
8.12.
AT&T, Avaya to launch mobile convergence solution for corporate
users
8.13.
Verizon's unified communications manage services offering
8.14.
Vyke in mobile VoIP deal with Nimbuzz
8.15.
Tuitalk's 'free' international calling
8.16.
Truphone
8.16.1. Truphone anywhere Service
8.16.2. Truphone support to Paypal
9.
Interview, quotes and useful leads
9.1.
Steven Shaw, VP Market Development, Kineto Wireless
9.2.
Quotes
9.2.1. MD 3G Group on mobile broadband
9.2.2.
Stefan Oberg, VP Skype for Business on launch of Skype for SIP
9.2.3. GSMA CTO on IPX and IP interworking
9.4.
Leads
10.
Conclusion
10.1.
Future of mVoIP
10.2.
What will drive mVoIP market?
10.2.1. ICT market
10.2.2. Telecoms services market
10.2.3. Mobile phone market expansion
10.3.
Consumer demand
10.3.1. Individual users
10.4.
Industrial adoptability
10.4.1. MNOs
10.4.1.2. Are MNOs willing to adopt
over-the-top mVoIP?
10.4.1.3. Can operators afford to
continue to ignore mVoIP?
10.4.1.4. Will MNOs adjust prices to
thwart threat from over-the-top mVoIP?
10.4.1.5. Will 4G change the game for
all?
Figure 10.1. Global LTE
subscribers forecast 2010-2014
10.4.2. MVNOs
10.4.3. Fixed operators
10.5.
Third-party applications developers
10.6.
Corporate VoIP users
10.6.1. Mobilising enterprise
10.7.
Falling operator revenue
10.8.
Emergence of IMS
10.9.
Trends in IP outsourcing
10.10.
Future of SIP and IP PBX
10.11.
Future of hosted IP telephony
10.12.
Future of Wi-Fi market
10.13.
IP convergence/substitution market
10.14.
Key concerns/threats
10.14.1. Security and privacy
10.14.2. Confusion over what is mVoIP
10.14.3. Confusion over pricing
10.14.4. Confusion over emergency calling
10.14.5. Lack of awareness
10.14.6. Availability of handsets
10.14.7. Handset pricing
10.14.8. Different business approaches
10.14.9 MNOs resistance to over-the-top market
10.15.
Recommendations
10.15.1 Holistic approach
10.15.2. Market-specific recommendations
10.16.
Key forecasts
10.16.1. Demography of mVoIP future growth
Figure 10.2. Mobile VoIP
users forecast 2008-2014
10.17.
Regional overview
Figure 10.3. Mobile VoIP regional growth forecast 2009-2014
Companies
& Organisations Mentioned in Report
3
3G
Americas
3GPP2
AT&T
Apple
Airwide
Solutions
AIM
Call Out
Apptix
Arcor
AT&T
CallVantage
Alcatel-Lucent
Advanced
Info Service
Associated
Chambers of Commerce and Industry, India
Avaya
AOL
BabyTEL
Betamax
Blue
Ridge
Communications
BlueFace
BroadVoice
British
Telecom
Bharat
Sanchar Nigam Ltd
Bharti
Airtel
Bahrain
Telecommunications Co
Broadcom
Beijing
Telecom
China
Voice Holding Corporation
China
Mobile
China
Telecom
China
Unicom
China
Ministry of Industry and Information Technology
Clearwire
Cloudmark
Comsearch
Concept
Economics
Cable
& Wireless
Cisco
Charter
Communications
Clearwire
Comcast
Digital Voice
Covad
Cox
Communications
Communications
and Manufacturing Association of India
Challenger
Mobile
Comcast
Datang
Telecom Technology
Department
of Telecommunications, India
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